Effective date: October 29, 2026
These Terms of Service (“Terms”) govern your use of products operated by Driftless Labs LLC (“Driftless,” “we,” “us”), including Dottie and Dottie CRM. By using the service, you agree to these Terms and our Privacy Policy.
The service
Dottie is a personal AI assistant. Dottie CRM provides contractor workflow tools. Some customers access a branded experience (for example, Dottie at Ace for Ace Home Improvements / Ace Aluminum Products Inc., Manalapan, NJ). Features vary by tier and organization configuration.
Accounts & acceptable use
You are responsible for your account credentials and for activity under your account. Do not misuse the service, attempt unauthorized access, interfere with other users, or use the service in violation of applicable law. Contractor organizations are responsible for their staff's use of CRM features and for obtaining appropriate consent before contacting customers.
SMS program terms
If you opt in to receive text messages from a company using Dottie CRM (including Ace Home Improvements via Dottie at Ace), the following apply in addition to these Terms:
- Program description: Appointment reminders, scheduling updates, and project-related texts from the contractor you are working with (not marketing lists sold to unrelated parties).
- Frequency: Message frequency varies based on your project and interactions with that contractor.
- Rates: Message and data rates may apply.
- Reply STOP to cancel text messages. Reply HELP for help.
- Carrier disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
- Support: dottie@driftlessai.ai
Privacy details: dottiecrm.ai/privacy
AI & professional advice
Dottie uses AI models. Outputs may be inaccurate or incomplete. The service is not a substitute for professional legal, medical, financial, or engineering advice. You are responsible for decisions you make based on AI or CRM outputs.
Disclaimers & limitation of liability
The service is provided “as is” to the fullest extent permitted by law. Driftless disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement. To the extent permitted by law, Driftless is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill.
Changes
We may update these Terms or product features. We will post the updated Terms on this page with a revised effective date. Continued use after changes constitutes acceptance of the updated Terms where permitted by law.
Contact
Driftless Labs LLC · dottie@driftlessai.ai